Terms of service

InlineInsight is a platform solution ("Service") that helps companies to improve their sales and marketing performance by using AI and predictive scoring. These Terms of Service ("Terms")  govern the relationship between you and InlineMarket Oy ("InlineMarket"), the company behind InlineInsight, regarding your use of InlineMarket’s services, including the InlineInsight website or any applications or application plug-ins, and any related services provided by InlineMarket (together “Services”).

In these Terms, the words "you" and "your" refer to each customer or user of the Services.

These Terms affect your legal rights and obligations. If you do not agree to the Terms, please do not use the Services.

InlineMarket’s Services are intended for people who are at least 18 years old. If you are under 18, or a minor according to laws applicable to you, you are not eligible to use the Services. Only competent natural and legal persons, such as corporate entities, may register to use the Services.  

Subject to your acceptance of these Terms, you may access or use the Services.

1. Limitation of Liability if you perform the recommended actions

InlineInsight gives you applicable actions regarding how to improve your digital marketing. The actions and the estimates of the impact of the actions are not guaranteed to be accurate and if you choose to perform them, you do so entirely at your own risk.

InlineMarket shall not be liable for any direct, indirect, incidental, special, or consequential damages, loss of data, lost profits, or for business interruption arising out of performing the recommended actions.

2. Security and Privacy

InlineMarket takes good industry practice measures to prevent system security and unauthorized access to and improper use of the Services. InlineMarket also uses various technologies and protocols to ensure high-security standards, but, we still cannot guarantee absolute system security. Data that is stored in InlineMarket’s Services are not generally available to the public or other non-authorized users of the system. However, the use of internet services always includes security risks. If you have reason to believe system security has been breached, contact us at contact@inlinemarket.fi.

If InlineMarket’s technical staff finds that files or processes belonging to a user pose a threat to the proper operation of the Service or to the security of other users, InlineMarket reserves the right to delete those files or to stop those processes. If InlineMarket’s technical staff suspects that an account is being used by someone who is not authorized, InlineMarket may temporarily disable the account and/or the user's access to preserve system security. In all such cases, InlineMarket will contact the relevant user as soon as it’s reasonably feasible.

Use of your personal data is governed by the InlineMarket Privacy Policy. InlineMarket’s Privacy Policy helps you understand what personal data and non-personal data InlineMarket collects, and how such data is used. You agree to read InlineMarket’s Privacy Policy which explains what type of information InlineMarket collects and how we use that information, including, without limitation, how such information is shared with third parties. Although InlineMarket’s Privacy Policy is not part of these Terms and creates no contractual obligations to you, it contains information that you should review before using the Services. InlineMarket’s Privacy Policy will apply to the information we collect, whether or not you choose to read it.

3. Use of Services

The Services are provided to you for your personal or internal business use only. Except as expressly agreed in writing by InlineMarket, you may not resell, sell, transfer, rent or give away your right to use and access the Services. You may not use the Services if you have previously been removed from using any part of the Services by InlineMarket.

You agree that when you open an account to use the Services that you will provide true, accurate, current, and complete information about yourself as prompted by the Services registration process, including as well as to inform InlineMarket of any changes to such information.

You will also be asked to create a user name and password. The user name and password are user-specific. You are responsible for keeping your password secret. You agree to inform InlineMarket immediately of any unauthorized use of your account, user name, or password.

You are personally responsible for the use of your user account, and all communication, content, and activity resulting from the use of your user account in connection with the Services. You are responsible for the user management and granting of the user permissions to the account you have created. All users must have valid email addresses that are used as usernames for the Service. You also acknowledge that InlineMarket has no obligation to use, store and maintain those, although InlineMarket may do so at its sole discretion. InlineMarket expressly disclaims any and all liability relating to any unauthorized use of the Services.

Subject to your compliance with these Terms, InlineMarket grants to you a limited, nonexclusive, non-sublicensable, and non-transferable right to access and use the Services.

Without limiting any other remedies, InlineMarket may limit, suspend, terminate, modify, or delete access to the Services or parts thereof if you fail to comply, or if InlineMarket suspects such failure, with the Terms or for any actual or suspected illegal or improper use of the Services, without notice to you. You may lose, as a result of termination or limitation of your right to use the Services, material, content, and privileges associated with your use of the Services, and InlineMarket is under no obligation whatsoever to compensate you for any such losses or results.

By using the Services you specifically agree that you will not:

  • interfere with or disrupt the Services or servers or networks that provide the Services;
  • attempt to decompile, reverse engineer, disassemble or hack any of the Services, or to defeat or overcome any of the encryption technologies or security measures or data transmitted, processed or stored by InlineMarket;
  • disobey any requirements or regulations of any network connected to the Services; or
  • circumvent technological measures designed to control access to, or elements of, the Services.

InlineMarket has the right to determine the period that the information provided by you is stored in the Services.

InlineMarket reserves the right to change the content and structure of the Services at any time without limitation. You acknowledge that the Services may become temporarily unavailable due to maintenance breaks or similar technical or operational reasons.  

4. Intellectual Property Rights

Through the Service, we offer a dashboard and other templates (“Templates”) that you may adopt to fit your needs.

All rights, title and interest in and to the Templates, the Services, the design of the Services and associated content, including text, scripts, graphics, interactive features and the like, and the trademarks, service marks, and logos contained therein (“InlineMarket Property”) are owned by or licensed to InlineMarket and are subject to copyright and other intellectual property rights under applicable laws and international conventions.

5. Third-Party Services and Terms

InlineMarket works with a number of partners and the Services may contain links to websites operated by third parties or feature content that is made available by third-party service providers and enable you to access and use certain third-party services. Use of any websites operated by third parties, third-party services, and/or content in third-party services shall be, in addition to these Terms, subject to the relevant third-party service provider’s terms and conditions applicable to the use of such third-party services or the applicable license(s) under which any such content is made available.

InlineMarket assumes no responsibility for the availability, contents, products, or services provided by third parties.

6. Fees

The fees for the Services are set out in connection with the respective Service. InlineMarket reserves the right to change the fees and pricing principles at any time.

You may pay the fees for using the Services by invoice. By providing a payment method, you expressly authorize InlineMarket to charge the applicable fees as well as taxes and other charges incurred thereto.

InlineMarket will invoice the relevant subscription fee at regular intervals until you cancel your subscription in accordance with these Terms. All fees are charged in advance at the agreed interval.

If the billing information you have provided is incorrect or incomplete or if InlineMarket has not received the transaction due to your error or omission, we may attempt to contact you and inform you of the problem; however, failure to provide accurate and complete billing information may result in the delay or cancellation of your order.  If you do not pay the subscription fee, your subscription will be canceled and you will not receive the benefits of the Services.

You agree that InlineMarket may charge any unpaid fees sending you a bill for such unpaid fees. In case of delayed payment, we interest for late payment according to the Finnish Interest Act for the delay period on the balance starting from the due date. In case of a payment delayed by more than 30 days, we may suspend or revoke your account.

You also acknowledge that you will not receive money or other compensation for unused credits or Services or other payments when an account is closed, whether such closure was voluntary or involuntary.

You are solely responsible for any costs that you incur when you access the Services through any Internet, mobile, or other communication services, such as any fees for downloading, installing, messaging, and other data usage charged by your network or roaming provider.

7. Customer Support

You understand that the Services are evolving. InlineMarket shall have no obligation to provide support to the Services under these Terms. InlineMarket may, at its sole discretion, provide limited customer support to the Services. You may contact InlineMarket customer support by email: contact@inlinemarket.fi.

8. No Warranty, Limitation of Liability

It is your responsibility to ensure that you are duly authorized to connect the analytics accounts you choose to connect to the Service. You accept that InlineMarket is not able to verify the identity of the users and that InlineMarket assumes no liability for false or inadequate user information, and that InlineMarket will not be responsible for indirect or direct damages caused by false or misleading information provided by any user.

InlineMarket makes no warranty that the Services will meet your requirements, that the Services will be available uninterrupted, timely, secure, or error-free, that the results of the Services are accurate or reliable, or that the quality of the Services purchased or otherwise obtained by you will meet your expectations. To the maximum extent permitted by applicable law, InlineMarket makes no warranty or representation, either expressed or implied with respect to the Services, their merchantability, title, non-infringement, correctness, quality, or fitness for a particular purpose. Thus, the Services, and all actions, insights, predictions, graphs, and other features of the Services are provided “as is” and “as available” and you are assuming the entire risk as to their quality and performance.

You hereby acknowledge and agree that InlineMarket shall have no liability whatsoever in connection with or arising from your use of the Services, as set forth herein, including any damage to your devices, computer systems, or software. Your only right or remedy regarding any problems or dissatisfaction with the Services is to discontinue the use of any web pages and other content included in the Services.

InlineMarket shall not be liable for any direct, indirect, incidental, special, or consequential damages, loss of data, lost profits, or for business interruption arising out of the use of or inability to use the Services, even if InlineMarket has been advised of the possibility of such damages. If there is liability found on the part of InlineMarket, it will be limited the amount paid for the Services during the six (6) months immediately preceding the date of the initial written notice of the applicable breach or event, act, or omission on which such liability is based. Some jurisdictions may not allow (some) limitations of liability. In such a case, some limitations or exclusions may not apply to you.

You understand and acknowledge that InlineMarket will not be liable for any technical or other errors, network-related problems attributable to the operation of the Services, or for any malware, harmful links, viruses, or interruption in the use of the Services that have been caused by third parties. You are liable for all your own equipment, internet connectivity, and software as well as that they do not cause harm to InlineMarket and/or third parties.

9. Indemnification

Except as prohibited by law, you agree to defend, indemnify and hold harmless InlineMarket, its affiliates, licensors, partners, and subcontractors from all liabilities, claims, and expenses, including reasonable attorneys’ fees, arising from or related to your breach of these Terms or portion hereof, breach of applicable laws or any act or omission by you relating to the Services. InlineMarket reserves the right to assume its own defense and/or control of any matter otherwise subject to indemnification by you hereunder.

10. Right to Refuse and Termination

You acknowledge that InlineMarket reserves the right to refuse service to anyone and to cancel user access at any time, including in the case that you have submitted information that is not accurate or is misleading or InlineMarket has reasonable grounds to suspect that you are not or will not adhere to the Terms. In case InlineMarket terminates your user account due to your breach of the Terms, no pay-back or refund of credits will be available.

The termination is effective from the following contract period. No paybacks or re-funds will be made after the Service has been closed. Your termination will not release you from any liabilities or obligations set forth in these Terms which (a) have expressly been stated as surviving any such termination or expiration, or (b) remain to be performed, or by their nature would be intended to be applicable following any such termination or expiration.

11. Force Majeure

InlineMarket shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of InlineMarket, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond InlineMarket’s control.

12. General

InlineMarket may assign or delegate its rights and obligations under the Terms, in whole or in part, to any person or entity at any time without your consent.  For example, in the situation of a transfer of business, this would mean that the Services would, fully or partially, be provided by another entity than InlineMarket.

These Terms contain the entire understanding of you and InlineMarket and supersede all prior understanding between you and InlineMarket.

These Terms describe certain legal rights. You may have other rights under the mandatory provisions under the laws of your country. These Terms do not change your rights under the mandatory provisions under the laws of your country.

If any portion of the Terms is found illegal or unenforceable, in whole or in part by any court of competent jurisdiction, such provision shall, as to such jurisdiction, be ineffective solely to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner or jurisdiction and without affecting the remaining provisions of the Terms, which shall continue to be in full force and effect.

13. Changes

InlineMarket reserves the right to change, modify, add or remove portions of the Terms at any given time. InlineMarket will, however, notify you thirty (30 days) in advance by posting a note in the Services of any substantial changes to the Terms. You will be deemed to have accepted such changes by continuing to use the Services.

Further, if at any point, you do not agree to any portions of the then-current version of our Terms or any other InlineMarket policy, rules, or codes of conduct relating to your use of the Services, your right to use the Services shall immediately terminate, and you must immediately stop using the Services. Please check the Services on a regular basis so that you remain informed of the then-current Terms. The Terms in force are made available at www.inlineinsight.com.

14. Disputes and Applicable Law

All disputes relating to the Services and the Terms shall be settled at the District Court of Helsinki, Finland having the sole jurisdiction.

These Terms shall be governed by and shall be construed in accordance with the laws of Finland excluding its choice of law provisions.

In addition to formal court proceedings, you may have the right to bring disputes regarding the Services to a third-party dispute resolution body, such as to the Finnish Consumer Disputes Board. More information on the Finnish Consumer Disputes Board can be found here (http://www.kuluttajariita.fi/en/index/kuluttajariitalautakunta.html), and more information on other dispute resolution bodies in the EU here (https://ec.europa.eu/consumers/odr/). 

Contact info
InlineMarket Oy
Address: Konepajankuja 1, 00510 Helsinki, Finland
Email:  contact@inlinemarket.fi